Field Services Operations Supervisor

Responsible for overall efficient and effective Service Center operations regarding pick-up and delivery personnel and services. Ensures all material is picked up and delivered from/to all area accounts in accordance with DHL guidelines, customer expectations and government regulations. Ensures safe, efficient and timely handling and transportation of all customer materials. Works with sales management to promote DHL sales growth by advising on customer activities and achieving specific customer call targets. When required ensures compliance with import/export regulations, duties, and tariffs in some markets. Supervises a staff; responsible for hiring, coaching, training, and developing subordinate staff.