Operations Advisor

The Operations Advisor creates and maintains operational
efficiencies to drive productivity within the store. The Advisor role supports
and empowers the Customer Experience, Tesla Advisors, and Management teams to
possess and utilize the tools necessary to meet and exceed targets. You will
proactively provide organizational support to maximize performance and
productivity.

To succeed at Tesla you must be energetic, highly organized, and
hard working. You should have a passion for sustainable energy and the ability
to create exceptional client experiences. While individual contributions will
be recognized, teamwork is essential to achieve the highest level of success.
We will reward team players who help others succeed and empower the team around
them.

·        
Work alongside other employees to ensure
smooth transitions for customers toward a successful delivery day appointment

·        
Demonstrate mastery of presenting, selling,
and delivering the entire Tesla eco-system.

·        
Prepare customer loan and DMV documents prior
to delivery appointment and confirm accuracy

·        
Maximizing Tesla Scheduling Service calendar
for drives and delivery

·        
Maintaining store facilities: ordering
supplies, work orders, and vendor communication

·        
Maintaining store fleet: coordinating service
& allocation Management

·        
Support training, new hire onboarding, organizing
and/or executing validations

·        
Compiling and running daily + weekly reports
to analyze store performance

·        
Maintaining brand and EHS standards, cascading
feedback, or adjustments to local team

·        
Monitoring and executing expenses

·        
Keyholder responsibilities to include
opening/closing of store conducting morning/evening huddles and recaps

·        
Perform additional responsibilities as
assigned to meet business need including Sales and Delivery

·        
At least 1 year of related experience

·        
Proactive team member who is goal-oriented +
highly motivated

·        
Ability to develop collaborative relationships
as a well-respected, trusted partner with whom others want to work

·        
Great attention to detail with strong organization
and communication skills

·        
Positive, enthusiastic, and passionate mindset

·        
Proficient with Microsoft Office suite and CRM tools
(Salesforce preferred)

·        
Ability to work evening hours, weekends, and
holidays in a retail environment

·        
Ability to obtain appropriate state licensing,
where applicable

·        
Must be at least 18 years of age

·        
Maintain a valid driver’s license, as well as
an acceptable and safe driving record

·        
Must successfully pass a pre-employment
background check

·        
Eligible to legally work in the United States