Chief People Officer (Remote)

Non-Profit Organization Remote
chief people officer remote team hr mass management people strategy education chief officer
November 18, 2022
Non-Profit Organization
Not Specified, New York

Mass Insight is seeking an inclusive, strategic, results-focused leader to serve as its founding Chief People Officer (CPO). Reporting to the President/Chief Executive Officer, the CPO will lead Mi's People & Culture priorities. It's an exciting time, having grown our staff by 75% during our fiscal year ended June 30, 2022! Mis CPO will have demonstrated success as an equity advocate and will bring an inclusion-centered approach to all aspects of talent strategy, including talent acquisition, performance development, compensation and rewards, and retention. The CPO will be skilled at setting and holding the Organization accountable to DEI metrics and goals, change management and bringing underrepresented voices to the table. The CPO will serve as an advisor to staff on HR and DEI-related matters and will provide input and guidance on key strategic decisions for the organization. The ideal candidate will have significant experience leading DEI efforts and working with teams to develop new ways of working. Candidates must have exceptional communication skills, strategy, and process improvement experience with demonstrated skills leading discussions with individuals/groups of differing perspectives around sensitive issues and controversial topics.

Within 12 months in the role, a CPO on the Mi team will typically be able to take on the culture and compliance responsibilities listed below which fall under :

DEI Strategy

Work collaboratively with the CEO to support the vision and implementation of DEI practices.

Drive organizational health and culture by ensuring values-aligned decision-making and strategy

Develop and manage org-wide DEI program and capacity building efforts, leveraging our DEI Committee and external contract consulting resources.

Design, facilitate and/or identify DEI trainings for staff development and create practices that ensure a positive experience for all staff

Ensure systems and processes are designed and executed to support DEI initiatives, and to capture and analyze DEI and satisfaction data

Direct the execution of diversity, culture and employee satisfaction surveys, communicating results and implementing strategic change initiatives to drive a high-quality experience for all team members

Stay abreast of the latest research, practices, and innovations of implementing DEI-based strategies in staff retention and development from the field.

Effectively manage partnerships

Human Resources

Oversee and support he Director of Human Resources and HR Coordinator in the delivery of full-scope HR support for Mass Insight including employee relations, compensation structure and leveling, employee engagement and culture development, organizational design, change management, employee communications, and people development

Create/facilitate opportunities for leadership development through equitable/inclusive professional development practices

Support a culture of learning and development by establishing systems that invest in talent

Work closely with managers to advise and coach them on creating, implementing, and driving a talent agenda and strategy for their groups

Supervise and develop the Director of Human Resources and support the Director in HR matters relating to the execution of HR employee lifecycle processes, including goal setting, performance management, talent planning, compliance, and annual compensation programs

Oversee the revisioning and implementation of our performance management program that aligns with our compensation program (Having just completed a Compensation Program engagement with Edgility, performance management revisioning has been identified as a critical next step in enhancing the alignment between our Compensation Philosophy and our related policies and practices. We have targeted the completion of an inclusive revisioning of our performance management program by April 2023

Oversee all recruiting and hiring to meet Mass Insight's diverse human capital needs, ensuring Mi implements effective recruiting strategies to develop a pipeline of equity-centered and high caliber talent across the organization

Set standards for new staff onboarding and professional development resources with related systems of accountability

Ensure alignment between policies and practices and our values and compensation philosophy


7+ years of relevant experience

Bachelors degree

Skilled at leading change with a proven ability to develop a vision, generate buy-in and inspire others to achieve shared goals

Strong knowledge of HR functions and experience in HR strategy development and execution

Excellent communication, collaboration and listening skills, including the ability to communicate with understanding, balance, and empathy, using techniques and messages most appropriate to the situation and person

Deep understanding of the concepts related to diversity, equity, inclusion as well as the contexts and cultures within organizations that impact the implementation and management of effective change efforts

Ability to consult, advise, communicate, and work collaboratively with a variety of stakeholders and communities across diverse ethnic, cultural, and socioeconomic backgrounds

Strong analytical skills, with expertise in translating qualitative and quantitative data into action and improvements

Preferred candidates will:

Experience working in a fast-paced and high-growth nonprofit, consulting, and/or entrepreneurial environment

Experience in the education sector

Relevant advanced degree and/or HR Certification

Mass Insight Development Framework

Mass Insight has identified a set of Core Competencies that it expects to see in all staff members. Candidates for the Chief People Officer position will have multiple opportunities to showcase their skills and mindsets and how they align with the expectations for someone in this role. We commit to using what we learn during the interview process to co-create an onboarding and development plan with our new team members.

Core Competencies - Chief People Officer Skills and Mindsets

Champions our theory of action

Organizes and leads work to implement all elements of our Theory of Action

Believes in and grows people

Energizes others through a sense of optimism and commitment to the work

Intentionally builds the skills and knowledge of both Mi staff and partners

Empowers staff to lead their work with autonomy

Effectively coaches Mi staff to meet individual developmental goals

Provides feedback to other staff in a positive and constructive manner

Promotes Diversity, Equity, and Inclusiveness

Supports an inclusive team culture that encourages diverse perspectives and innovative thinking

Interacts in both internal and partner relationships with a high-level of self-awareness, recognition how identity can impact perception and action

Uses facilitation techniques to promote honest dialogue and expression of diverse, at time dissenting, perspective to advance the work

Cultivates, develops and retains diverse and skilled staff

Challenges non-inclusive behaviors

Establishes partner trust

Develops trusted advisor relationships, and/or coaches others to do so, with partners that extend beyond individual projects

Understands partner challenges and anticipates partner needs

Consistently balances candor and transparency without antagonizing the partner

Able to negotiate scopes of work/contracts that are true to both the theory of action and our commitment to use a design-based approach to meet partner needs

Position their team(s) in ways to build their own trust and credibility with partners

Use multiple sources of data to get to know our partners and their contexts; can make connections between clients

Manages projects to impact in spite of ambiguity

Makes effective decision and prioritizes effectively

Anticipates and adapts to change; articulates ideas and strategies that will take advantage of change

Effectively Works as a Team Player

Effectively leads and manages staff process and projects to meet Mi goals

Energizes others through a sense of optimism and commitment to the work

Provides recognition to staff for behaviors that support and advance the work

Establishes positive and productive team norms, models these norms and holds team accountable

Solves Complex Problems Systematically

Leads processes that solve partner and team problems

Organizes projects to identify and address root causes

Provides strong solutions to organizational challenges

Continuously Builds Both Education & Specific Subject Matter Expertise

Able to make comparisons and place Mi's work in national context for partners and team members

Stays current with trends & changes related to Human Resources and DEI

Communicates Effectively

Adjusts communication style depending on the audience and purpose

Delivers persuasive, high-impact presentations

Capably represents Mi with partners and other stakeholders

Facilitates Effectively

Appropriately leverages staff in facilitating internal and external meetings

Effectively facilitates problem, solving, decision-making and action-planning meetings

Compensation and Benefits

We're proud to offer comprehensive benefits to staff:

A salary of $169,875-$283,125 annually commensurate with experience

Excellent health, dental, and eye care coverage

401k with a company match

Tuition reimbursement for continuing education

Generous paid time off

Flexible work arrangements

About Mass Insight

Mass Insight Education & Research is a Boston-based nonprofit serving schools and districts nationwide. We partner with states, districts, schools, and other stakeholders across the U.S. to create equitable K-12 education systems and programs, so that each student is prepared to fulfill their academic potential and life ambitions.

Our Commitment to Diversity, Equity, and Inclusion

We strive to be an organization that lives into our beliefs around Diversity, Equity, and Inclusion (DEI). We welcome and expect our current and future team members to join us on this collective journey.

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