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Department Manager

McDonald's Schenectady, New York
manager restaurant manager insurance lead team sales procedures kitchen customer experience drive training management
February 5, 2023
McDonald's
Schenectady, New York
The Gillis Organization owns and operates McDonald's Restaurant Franchises in Bergen, Monmouth, Middlesex, Ocean, and Somerset County in New Jersey as well as Albany, Columbia, Rensselaer, and Schenectady County in New York. Our focus as a company is to enhance the customer experience by providing excellent service with golden standard quality products while making our patrons and employees feel welcomed, valued, and appreciated.

The Gillis Organization Benefit Program is Competitive

Starting Salary is $18/HR but VERY NEGOTIABLE depending on experience and volume of the locations! Department Managers that work at locations with overnight hours between 10 pm to 4 am receive a $1 Wage Differential. Plus Monthly Bonus Opportunities based on Performance Matrix!

* Personal Protective Equipment (Daily Mask & Gloves are provided)

(Also, Protective Plexi Glass at the Drive Thru and Front Counter areas, and employees are required to complete a Wellness Check before every shift)

* Medical Insurance -Dental Insurance
* Vision Insurance -Life & Accident Insurance
* Cash Incentive Program
* $3,000 Tuition Assistance
* Paid Time Off
* McPerks Discount Program
* Free Employee Work Meal
* Free Uniforms
* Free English Classes Offered
* High School Diploma Offered
* Earn College Credit for McDonald's Training
* Free Advising Services
* Great Partnership with Colorado Tech University

Description:

Fast Track Management Program is available based on experience. Managers lead weekly shifts, ensuring customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results to their team and other managers. For example, the Guest Service Department Manager's responsibilities may include ensuring Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff is trained in service procedures, and that the Front Counter McCafe and Drive-Thru areas are organized for the best service. The Kitchen Department Manager's responsibilities may include ensuring the restaurant delivers great quality food to customers fast, that food is always safe, that food cost is controlled, and that all kitchen staff is trained in production procedures, including new items that are added to the menu. The People Department Manager's responsibilities may include ensuring the restaurant hires a qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure staff get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there. An associate degree is highly recommended. McDonald's Department Manager Capstone or Higher is required.

Requirements:

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

The Guest Service Department Manager's responsibilities may include making sure Crew, and Managers deliver a great customer experience, that sales promotions are done well, that all service staff is trained in service procedures, and that the Front Counter McCaf� and Drive-Thru areas are organized for the best service.

The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers and fast, that food is always safe, that food cost is controlled, and that all kitchen staff is trained in production procedures, including new items that are added to the menu.

The People Department Manager's responsibilities may include ensuring the restaurant hires a qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include ensuring the team gets off to a good start at the restaurant and that they are recognized and motivated throughout their time.

Ideally, managerial experience is preferred within a restaurant, retail, or hospitality environment. We're looking for positive team players with flexible schedules who like to have fun and with a passion for working in the famously fast paced McDonald's environment.


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