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System Engineer - Get Hired Fast

Southwest Airlines New York, New York
engineer engineer software infrastructure airlines hardware management test technical team project management people travel
February 19, 2023
Southwest Airlines
New York, New York
We are searching for a resourceful System Engineer to join our all-star team at Southwest Airlines in Nashville, TN.
Growing your career as a Full Time System Engineer is a terrific opportunity to develop excellent skills.
If you are strong in planning, project management and have the right initiative for the job, then apply for the position of System Engineer at Southwest Airlines today!

All of Southwestu2019s People come together to deliver on our Purpose; Connecting People to whatu2019s important in their lives through friendly, reliable, and low-cost air travel. The System Engineer provides support to the Critical Facilities Infrastructure u2013 East Region Team. This role evaluates, develops, customizes, installs, and implements functionally appropriate, technically sound, and well-integrated systems in accordance with Customer requirements, and organizational methodologies and standards. The System Engineer also works in partnership with vendors to respond to production problems and implement resolution efforts across technology areas.The System Engineer is a strategic thinker who is passionate about enabling technology to drive the future of Southwest.As aSystem Engineer, you can expect:
  • Knowledge and experience of Visio, MS Project, and Infrastructure Monitoring (APC Struxureware and ticketing systems like ServiceNow or Azure Dev Ops) are preferred but not required.
  • Fly for free, as a privilege, on any open seat on all Southwest flightsu2014your eligible dependents too.
  • Up to a 9.3 401(k) Company match, dollar for dollar, per paycheck.*
  • Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit.**
  • Explore more Benefits youu2019ll love: swa.is/benefits
  • There is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are Alaska,u202FCalifornia, Colorado, Delaware, Denver, Illinois, Massachusetts, Montana, New Jersey, New York, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.
  • For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
u200BSouthwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
  • Responsibilities
    • Oversee vendor management, partner governance, and oversight to deploy systems that are complete, designed and managed over life cycles
    • Research problems, plan solutions, recommend software and systems, and coordinate developments in an orderly manner to meet business requirements
    • Monitor and test performance and capacity for potential bottlenecks, identify possible solutions, and work with partners to implement fixes
    • Provide and ensure the highest levels of systems and infrastructure availability and resolve escalations of moderate to medium to high complexity
    • Implement and update the platform strategy and road map
    • Maintain awareness of technology trends in area of responsibility and make appropriate recommendations
    • Maintain and administer computer and data networks and related computing environments including computer hardware, systems software, applications software, and all configurations
    • Meet commitments and deliverables as related to participating/leading projects
    • Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements
    • Creates and executes integrated testing strategies using test driven development principles to ensure solution integrity and quality
    • May perform other job duties as directed by Employees Leaders
Knowledge, Skills and Abilities
  • Ability to analyze and resolve problems of moderate to high complexity
  • Strong knowledge of hardware components, systems, software, and networking technologies
  • Ability to perform troubleshooting, root-cause analysis, solution development, and implementation within specific technology areas
  • Skilled in strong partnering, negotiation, and communication in working with Business Customers and Technology support
  • Strong knowledge of systems development methodologies, practices, concepts, and technologies
  • Ability to develop, present, and effectively communicate ideas and strategies in both technical and user-friendly language to a medium-large audiences
  • Ability to design, configure, and test computer hardware, networking software and operating system software
  • Skilled in diagnosing, troubleshooting, and resolving hardware, software, or other network and system problems, and replacing defective components when necessary
  • Skilled in strong project management and analytical/creative problem-solving
  • Skilled in strong written, oral and interpersonal communications
  • Education
    • Required: High School Diploma or GED
    • Required: Bachelor's Degree in Business, Engineering, Computer Science, or Information Systems, or related field; or equivalent formal training
  • Experience
    • Required: Intermediate-level experience, fully functioning broad knowledge in system engineering
    • Previous experience installation and rack and stack experience preferred
    • Previous infrastructure experience in a computer room/network closet experience preferred.
    • Visio and MS Project experience preferred.
    • Experience with Infrastructure monitoring (APC Struxureware and ticketing systems like ServiceNOW or Azure Dev Ops) preferred
  • Licensing/Certification
    • CCNA, BICSI, Electrical or Engineer License/Certificate a plus
  • Physical Abilities
    • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
    • Ability to communicate and interact with others in the English language to meet the demands of the job
    • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
  • Other Qualifications
    • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
    • Frequent travel and some late nights required to provide technical support and to resolve technical issues.
    • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
    • Must be at least 18 years of age
    • Must be able to comply with Company attendance standards as described in established guidelines
  • Pay Rate:
    • Competitive market salary of at least $99,400 per year to $124,300 per year, depending on qualifications and experience . Pay amount does not guarantee employment for any particular period of time.
    • For eligible Leadership and individual contributor roles, opportunities for additional incentive compensation awarded at discretion of the Company.
*401(k) match contributions are subject to the plan u2019s vesting schedule and applicable IRS limits
**ProfitSharing contributions are subject to plan u2019s vesting schedule and are made at the discretion of the Company Southwest Airlines is an Equal Opportunity Employer.
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Benefits of working as a System Engineer in Nashville, TN:

Excellent benefits
Company offers career progression opportunities
Attractive package

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