Receptionist

SYKES Fishers, Indiana
receptionist cx team administrative customer experience digital operational calls supply reception switchboard recruiting screening
March 28, 2023
SYKES
Fishers, Indiana
** About Us* * About Foundever Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. ** Job Summary* * SUMMARY OF RESPONSIBILITIES Welcomes and greets visitors, applicants, clients, and associates. Answers and routes any calls received through the main switchboard. Supports the recruiting and employment process, initiates applicants participation in the online job application, pre-employment testing, and related screening tasks as directed. May manage mail services, supply procurement, and provide a variety of administrative duties to support the site and the HR team. POSITION QUALIFICATIONS: Demonstrated ability to greet all visitors in a positive, welcoming and courteous manner. Ability to multitask and be attentive to detail while using basic working knowledge of general office equipment and administrative practices. Efficient ways of routing/resolving specific calls and visitors. Quantity and maintenance of supply orders. Organization of reception area. Advise job applicants of the general process. WORK EXPERIENCE Six months or more experience in a reception, secretarial or administrative support position in a customer service environment Basic typing/computer skills required with knowledge of MS Office products preferred Education High school diploma or equivalent ** About Foundever* * Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Report this job

Similar jobs near me

Related articles