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Customer Service Representative (Hybrid)

Aston Carter New York, New York
customer service customer service representative service representative representative customer service calls shareholders corporate team accommodation recruiter customer service representative service representative
February 7, 2023
Aston Carter
New York, New York

Customer Service Representative needed to start immediately at reputable Financial Firm.

Schedule: 2PM - 10PM (REMOTE after training)

Location: New York, NY

Pay Rate: $18 per hour

Job Description:

  • Perform high volume calls with script provided
  • Provide customer service to registered shareholders through inbound and outbound call lists.
  • Educate shareholders on various corporate actions, board and shareholder proposals and voting options.
  • Track and monitor outstanding issues and provide clients with timely updates.
  • Log information into Access Database
  • Assist in the development of campaign themes to ensure the proper narrative is being communicated.

Qualifications:

  • Associates or Bachelors Degree - Concentrations in Business, Finance, Economics, Accounting preferred
  • Flexible work schedule - Willing to work overtime and weekends
  • Strong and articulate communication skills
  • Being able to multitask between inbound and outbound calls
  • Self-motivated and proactive Candidate
About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email (see below) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.


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